Creative training programmes for healthcare professionals

Make Yourself Heard: Yolanda Vazquez

13.03.17
Consultation Skills Learning Centre
University of Manchester

Good communication is not just about what you say but how you say it. Understanding the importance of the language you use as well as the quality of voice, such as tone, volume and pitch, can help you to navigate the workplace better. In this practical workshop you will gain an understanding of how to use your voice effectively to communicate more clearly.

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