Creative training programmes for healthcare professionals

Open programme: Effective Conversations

Upper Hall, St. Andrew's
Short Street, Waterloo, London, SE1 8LJ

Simple techniques to improve the quality of conversations at work


Our one-day Effective Conversations course explores ways to have impactful and confident conversations throughout your working day. Through a range of creative practical exercises, you will learn simple techniques for communicating effectively with colleagues at all levels and professions, patients and their carers; as well as in large groups, teaching, one-on-one and even line management situations.
The course will include simple, immediately applicable techniques taught by experts and will include personalised feedback.

Learning Outcomes:

  • Develop practical techniques to consistently have effective conversations within work environment
  • Improve confidence, clarity and impact when communicating with colleagues, patients and carers
  • Develop strategies to manage difficult conversations

Open to healthcare staff and students at all levels: medical, nursing and assistants, AHPs, administrative, managerial and facilities. Book here.

Effective Conversations is part of the Performing Medicine Open Programme, a series of courses open to all healthcare professionals. The courses aim to help staff to nurture and develop skills in communication, confidence and self-care so that they can be in a better, stronger position to care for themselves and others.

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